Housing Benefits and Council Tax Reduction

The purposes of the processing
Personal data we collect
Sensitive (special category) personal data we collect
Who we are
The contact details of our data protection officer
The lawful basis for processing personal data
The lawful basis for processing special category personal data
Relevant legislation
The legitimate interests for the processing
Who we share your data with
Transfers of personal data to any third countries or international organisations
How long we keep your personal data
Your rights
Your right to withdraw consent
Your obligation to provide the personal data
The existence of automated decision-making, including profiling
Your right to lodge a complaint with a supervisory authority

The purposes of the processing

Housing Benefits and Council Tax Reduction.

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Personal data we collect

• Names
• Addresses
• Date of birth
• Email address
• Phone number
• Unique identifiers

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Sensitive (special category) personal data we collect

• Physical and mental health information

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Who we are

Hastings Borough Council
Muriel Matters House
Hastings
East Sussex
TN34 3UY

Tel:  01424 451066

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The contact details of our data protection officer

Data Protection Officer
Hastings Borough Council
Muriel Matters House
Hastings
East Sussex
TN34 3UY

Contact our data protection officer.

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The lawful basis for processing personal data

Legal obligation: the processing is necessary for us to comply with the law.

Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.

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The lawful basis for processing special category personal data

Substantial public interest: the processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights of the data subject.

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Relevant legislation 

Housing Benefit Regulations 2006.

Section 13A and Schedule 1 of the Local Government Finance Act 1992.

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The legitimate interests for the processing

Not applicable.

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Who we share your data with

Information may be passed to the Department for Work and Pensions, the Pension Service and Her Majesty's Revenue and Customs where the law allows it.

We may check information provided by you, or information about you provided by a third party, with other information we hold.  We may also get information from certain third parties, or give information to them to check the accuracy of information, to prevent or detect crime, or to protect public funds in other ways, where the law allows it. These third parties include government departments, local authorities and credit reference agencies.

We will not disclose information about you to anyone outside the council or use information about you for other reasons unless the law allows us to. If you fall behind with your rent or Council Tax payments our Housing or Council Tax staff may need to read your application so that they can help you.

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Transfers of personal data to any third countries or international organisations

Any contracts with providers who might host personal information abroad have appropriate clauses to ensure adequate technical and organisational security measures are in place.

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How long we keep your personal data

For information about how long we keep your personal data, please refer to our data retention policy.

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Your rights

You can find out more about each of your rights on our Your privacy page.      

You can ask for access to the information we hold on you.

You can ask to change information you think is inaccurate.

You can ask to limit what we use your personal data for.

You can object to us processing your personal data.

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Your right to withdraw consent

Not applicable.

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Your obligation to provide the personal data

You must supply personal information to claim Housing Benefit under the Housing Benefit Regulations 2006, and Council Tax Reduction under the Local Government Finance Act 1992.

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The existence of automated decision-making, including profiling

Not applicable.

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Your right to lodge a complaint with a supervisory authority

The Information Commissioner is the UK's independent body set up to uphold information rights.

If you would like to know more about your rights under the Data Protection law, and what you should expect from us, visit the Information Commissioner's website.

If you have any concerns regarding our privacy practices or about exercising your Data Protection rights, you may contact the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 or 01625 545 745
Email: casework@ico.org.uk

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