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Crisis and Resilience Fund Housing Payments
- The purposes of the processing
- Personal data we collect
- Sensitive (special category) personal data we collect
- Who we are
- The contact details of our data protection officer
- The lawful basis for processing personal data
- The lawful basis for processing special category personal data
- Relevant legislation
- The legitimate interests for the processing
- Who we share your data with
- Transfers of personal data to any third countries or international organisations
- How long we keep your personal data
- Your rights
- Your right to withdraw consent
- Your obligation to provide the personal data
- The existence of automated decision-making, including profiling
- Your right to lodge a complaint with a supervisory authority
The purposes of the processing
Hastings Borough Council processes personal information to assess eligibility for Crisis and Resilience Fund Housing Payments and to determine the amount of any award that may be made. This includes using personal information to administer payments, recover overpayments where necessary, and ensure that public funds are distributed appropriately and in accordance with the scheme's requirements.
Personal information is also processed to prevent and detect fraud and error, as well as to review, monitor and audit the operation of the scheme. In addition, the council uses information to manage appeals, complaints and reviews relating to decisions and to meet its legal and regulatory obligations.
Where appropriate, Hastings Borough Council may use information provided as part of an application to identify and offer additional assistance, support or services that could help applicants maintain their accommodation, improve their housing circumstances or address financial hardship. The council may also assess whether applicants could benefit from other council services, such as housing, homelessness prevention, tenancy sustainment or welfare support. To support these purposes, information may be shared internally with relevant council departments where such sharing is necessary, proportionate and lawful.
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Personal data we collect
To assess and administer your application, we may collect:
- Name, address and contact details
- Date of birth
- National Insurance number
- Household composition and details of other occupants
- Information about income, benefits and financial circumstances
- • Bank account details for payment purposes
- Information about housing circumstances and accommodation
- Evidence supporting the application, such as tenancy agreements, benefit award notices, utility bills and proof of identity
- Records of correspondence and communications relating to your application
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Sensitive (special category) personal data we collect
Where relevant to your application, we may collect information concerning:
- Physical or mental health.
- Disabilities
- Vulnerabilities
- Caring responsibilities
- Support and welfare needs
We will only process special category personal data where we have an appropriate lawful basis to do so.
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Who we are
Hastings Borough Council is the Data Controller for the personal information processed in connection with Crisis and Resilience Fund Housing Payments.
Address:
Hastings Borough Council
Muriel Matters House
Hastings
East Sussex
TN34 3UYTel: 01424 451066
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The contact details of our data protection officer
Data Protection Officer
Hastings Borough Council
Muriel Matters House
Hastings
East Sussex
TN34 3UYContact our data protection officer.
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The lawful basis for processing personal data
Hastings Borough Council processes personal information where this is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the council. This includes assessing applications for Crisis and Resilience Fund Housing Payments, administering awards, preventing and detecting fraud, and carrying out related functions connected with the delivery of local authority services.
Where the council processes health information or other special category personal data, it does so on the basis that the processing is necessary for reasons of substantial public interest in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act (DPA) 2018. Appropriate safeguards are maintained to protect the privacy and security of this information.
The legal framework for this processing includes the UK GDPR, the DPA 2018, local government legislation, and any other relevant laws or statutory guidance governing the administration of financial assistance schemes, fraud prevention, safeguarding public funds, and the provision of support and welfare services. Where information is used to identify whether an applicant may benefit from additional council services, including housing, homelessness prevention, tenancy sustainment or welfare support, the council will ensure that any sharing of information is lawful, necessary and proportionate, and carried out only for purposes that are compatible with the reason the information was originally collected.
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Relevant legislation
Personal information is processed in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Section 31 of the Local Government Act 2003
- Local Government legislation and associated powers relating to the provision of financial assistance, welfare support and housing-related services
- Fraud prevention and public sector accountability requirements where applicable
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The legitimate interests for the processing
Not applicable.
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Who we share your data with
Hastings Borough Council may share your personal information where this is necessary, lawful and proportionate for the administration of Crisis and Resilience Fund Housing Payments and related functions. Information may be shared with the Department for Work and Pensions (DWP), HM Revenue & Customs (HMRC), other local authorities, housing providers, landlords, support providers, government departments, regulatory bodies, and organisations involved in fraud prevention, audit or investigation activities. The council may also share information with organisations that provide services on its behalf where this is necessary to deliver services or carry out functions connected with the scheme.
Information supplied as part of an application may also be shared internally with other council services, including Housing Services, where this is necessary to assess eligibility for additional support schemes, prevent or relieve homelessness, support tenancy sustainment, or identify housing, welfare or support services that may assist an applicant or their household. Internal sharing may also take place where it is necessary to coordinate support across different council services and ensure applicants receive appropriate assistance.
The council will only share information that is relevant, necessary and proportionate for the purpose for which it is disclosed and will do so in accordance with data protection legislation and any applicable legal obligations.
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Transfers of personal data to any third countries or international organisations
We do not routinely transfer personal information outside the UK. Where this becomes necessary, appropriate safeguards will be in place. Any contracts with providers who might host personal information abroad will have appropriate clauses to ensure adequate technical and organisational security measures are in place.
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How long we keep your personal data
We retain personal information in accordance with the council's records retention schedule and only for as long as necessary to fulfil the purposes for which it was collected, including administrative, audit, legal and financial requirements.
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Your rights
Under data protection legislation you have the right to:
You can ask for access to the information we hold on you.
You can ask to change information you think is inaccurate.
You can ask to limit what we use your personal data for.
You can object to us processing your personal data.
Some rights may be restricted where the council has a legal obligation to process or retain information.
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Your right to withdraw consent
Where processing is based on your consent, you have the right to withdraw that consent at any time. However, most processing associated with Crisis and Resilience Fund Housing Payments is undertaken under the council's public task powers rather than consent. Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
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Your obligation to provide the personal data
Providing the information requested is generally necessary for us to assess and administer your application. If you do not provide the required information, we may be unable to determine your eligibility for assistance or process your application.
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The existence of automated decision-making, including profiling
Not applicable.
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Your right to lodge a complaint with a supervisory authority
The Information Commissioner is the UK's independent body set up to uphold information rights.
If you would like to know more about your rights under the Data Protection law, and what you should expect from us, visit the Information Commissioner's website.
If you have any concerns regarding our privacy practices or about exercising your Data Protection rights, you may contact the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AFTel: 0303 123 1113 or 01625 545 745
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Crisis and Resilience Fund Housing Payments
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