The Local Government Ombudsman

The Local Government Ombudsman looks at complaints about councils and some other authorities, including education admissions appeal panels.  It is a free service.  Although you can send your complaint to the Ombudsman at any stage, they will usually ask you to give the Council the chance to look into it before they begin an investigation.

Local Government Ombudsman
PO Box 4771
Coventry
CV4 0EH
Telephone: 0300 061 0614
Website: www.lgo.org.uk