I want to report a missed household waste collection

Before reporting a missed household waste container collection please use our postcode lookup to check you have the correct collection day.

If your collection has been missed, you need to let us know either on the collection day or by close of business the next working day - so, if the collection was missed on a Thursday you have until 4.15pm on Friday to report it.

Household waste containers need to be out ready for collection from 7am on the collection day and they need to be presented unobstructed, on the pavement or within 1 metre of your property boundary.

Please use our online form, via the button at the top of the page, to report a missed household waste collection.