General Enquiries

• The purposes of the processing
• Personal data we collect
• Sensitive (special category) personal data we collect
• Who we are
• The contact details of our data protection officer
• The lawful basis for processing personal data
• The lawful basis for processing special category personal data
• Relevant legislation
• The legitimate interests for the processing
• Who we share your data with
• Transfers of personal data to any third countries or international organisations
• How long we keep your personal data
• Your rights
• Your right to withdraw consent
• Your obligation to provide the personal data
• The existence of automated decision-making, including profiling
• Your right to lodge a complaint with a supervisory authority

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The purposes of the processing

When you contact us with a general enquiry, we store your personal data for the purpose of responding to and answering your enquiry.

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Personal data we collect

When you contact us, you may provide personal data. This may include:

• Names
• Addresses
• Email address
• Phone number
• Unique identifiers
• Details of your enquiry

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Sensitive (special category) personal data we collect

Depending on the nature of your enquiry, you may provide sensitive personal data. This may include:

• Ethnicity
• Religious belief
• Political opinions
• Physical and mental health information
• Sexual orientation
• Trade union membership
• Genetic or biometric data
• Criminal records

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Who we are

Hastings Borough Council
Muriel Matters House
Hastings
East Sussex
TN34 3UY

Tel:  01424 451066

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The contact details of our data protection officer

Data Protection Officer
Hastings Borough Council
Muriel Matters House
Hastings
East Sussex
TN34 3UY

Contact our data protection officer.

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The lawful basis for processing personal data

Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.

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The lawful basis for processing special category personal data

Substantial public interest: the processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights of the data subject.

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Relevant legislation 

Local Government Act 1974.

Common Law.

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The legitimate interests for the processing

Not applicable.

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Who we share your data with

To deal with your enquiry, your personal data may be shared with relevant council departments. We will normally seek your permission before sharing your data any more widely than this.

Your data may also be disclosed to third parties where it is necessary to comply with a legal obligation.

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Transfers of personal data to any third countries or international organisations

Any contracts with providers who might host personal information abroad have appropriate clauses to ensure adequate technical and organisational security measures are in place.

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How long we keep your personal data

For information about how long we keep your personal data, please refer to our data retention policy.

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Your rights

You can find out more about each of your rights on our Your privacy page.

You can ask for access to the information we hold on you.

You can ask to change information you think is inaccurate.

You can ask to limit what we use your personal data for.

You can object to us processing your personal data.

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Your right to withdraw consent

Not applicable.

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Your obligation to provide the personal data

If you do not supply your name and contact details, we will not be able to deal with your enquiry.

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The existence of automated decision-making, including profiling

Not applicable.

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Your right to lodge a complaint with a supervisory authority

The Information Commissioner is the UK's independent body set up to uphold information rights.

If you would like to know more about your rights under the Data Protection law, and what you should expect from us, visit the Information Commissioner's website.

If you have any concerns regarding our privacy practices or about exercising your Data Protection rights, you may contact the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 or 01625 545 745
Email: casework@ico.org.uk

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