Challenging a parking fine (PCN)If you believe that the penalty should not be paid you can challenge the PCN. You should do this within 14 Calendar days of the date of issue to preserve your right to pay at the discounted rate if your challenge is not successful. If you miss the discount period, you may still submit a challenge up to the 28th day following the date of issue.
All challenges are carefully considered and the nature of the contravention, the observations of the Civil Enforcement Officer and any photographic evidence taken at the time the PCN was issued will all be taken into account. Photographic evidence can be viewed here. The reasons the challenge is being made and any documentary evidence submitted in support of the challenge will also be considered. If there are mitigating circumstances these must be fairly and impartially considered. Once a decision has been made on your challenge you will be sent an email or letter. If the decision is to cancel the PCN, no further action is required and the case is closed. If however, the challenge is rejected full details will be given on the options to pay or appeal further.
If you fail to pay or challenge the PCN, after the 28th day we will issue a 'Notice to Owner' which is a formal notification of the issue of a PCN. You may send us a formal representation upon receipt of the Notice to Owner, which we must respond to if we receive it within 28 days of the date the form is issued. If a representation is received after that date we do not have to respond to it.
Further details of the full Penalty Charge Notice Process can be found here.
Challenging a parking fine (PCN)