Performance management

Welcome to the performance management area of the council's website. Here you can track how we are doing against the commitments made in our corporate plan and budget. Due to our response to COVID-19 these commitments have been reviewed in our recovery intentions report and in some service areas commitments have changed.

Below you will find a list of council service areas. In each service area there are Key Activities (KA) and or performance targets in the form of Performance Indicators (PI). These KAs and PIs drive work in each area to deliver services. We use a Red Amber Green (RAG) rating to show how we are doing in each of the service areas. You can click on each service area to view the details. Where there is Red or Amber, this suggests that the service will not or might not meet performance expectations and an explanation will be provided.

Work is underway to develop this performance management area of the website. Over time you will also be able to track how we are doing in terms of budget spend and managing our key risks.

If you have any problems, if you find the page useful, or if you have ideas on how we can improve the layout of this information please tell us via our online form.