FOI request (FOIR-866774855)

I am conducting research into how cleaning services are structured and managed across UK local authorities, with the aim of building a broader understanding of the different operating models used across the sector.

Under the Freedom of Information Act, I would be grateful if you could provide the following information in relation to cleaning services delivered or managed by yourselves:

- Approximately how many council-owned, council-operated or otherwise supported sites are currently covered by your cleaning service?

- Which department, directorate or team is responsible for the management of these cleaning services?

- What is the job title or role of the person with overall responsibility for cleaning operations across these sites?

- Please provide a general contact email address for the relevant department or team, where this information is held.

- Are cleaning services predominantly delivered by:

an in-house council team,

an external contractor,

individual sites,

or a combination of these approaches?

If cleaning services are outsourced in whole or in part, please confirm the name of the current service provider or providers.

Hastings Borough Council maintains a list of all council owned land and building assets at Asset list March 2026 and this is available to the general public. 

Please see enclosed a copy of this list in Excel format broken down by the assets that are Buildings Only, Land and Buildings and Land Only.

• Approximately how many council-owned, council-operated or otherwise supported sites are currently covered by your cleaning service?

• 82 sites are covered by the in-house cleaning team, although some of these sites will have low coverage as they have limited occupancy.

• 264 sites are covered by the in-house street cleaning team but this will normally only be for services such as fly tipping.

• 12 sites are covered by Wetton Cleaning Services Ltd, as they are the cleaning contractor for the public conveniences.

• Which department, directorate or team is responsible for the management of these cleaning services?

• Responsibility is generally with the Waste and Street Scene Services

• What is the job title or role of the person with overall responsibility for cleaning operations across these sites?

• Cameron Morley is Head of Environment and Operations as shown the Senior officer structure

• Please provide a general contact email address for the relevant department or team, where this information is held.

• The contact email address for Waste and Street Scene Services is recyclingandwaste@hastings.gov.uk

• Are cleaning services predominantly delivered by:

• an in-house council team = 353 sites

• an external contractor = 12 sites

• individual sites = 327 (mainly tenants of commercial and residential sites)

• If cleaning services are outsourced in whole or in part, please confirm the name of the current service provider or providers.

• Wetton Cleaning Services Ltd, as they are the cleaning contractor for the public conveniences.