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  • My council
  • About the council
  • What does my council do?
  • What does my council do?

    We deliver a wide range of value-for-money services everyday to residents and local businesses. We do this face-to-face, on-site, on-line, on the phone and in partnership with other organisations. 

    By law we must provide the following services:

    • Licence premises (eg. pubs, clubs, off-licences) and activities such as taxis and private hire vehicles, street trading etc)
    • Protect people against pollution and deal with complaints about noise nuisance, faulty drains and air pollution
    • Inspect food premises to ensure they meet public health standards
    • Collect rubbish and recycling
    • Clean the streets
    • Determine Planning Applications (eg. new developments, house extensions, conservatories, garages etc) and enforce planning conditions
    • Use our powers to improve poor housing conditions and license Houses in Multiple Occupation (eg. bedsits)
    • Administer Disabled Facilities Grants to help people adapt their homes
    • Provide temporary accommodation for homeless households
    • Collect Council Tax and Business Rates
    • Pay Housing Benefit to those who qualify and detect fraud when it occurs
    • Provide housing advice, tackle homelessness and manage the housing register (the waiting list for social housing)
    • Encourage development of new affordable housing
    • Maintain our seafront and sea defences
    • Provide a cemetery
    • Play a role in civil emergencies eg. floods by supporting victims and providing temporary accommodation
    • Manage all local, national and European elections

    To support our work we need to:

    • Communicate with local people through our corporate website,e-mail, phone, face-to-face and letter
    • Employ, support, train and pay our staff
    • Manage the public money that we are given
    • Manage our own properties, land and factories
    • Maintain IT and communications systems that help people contact us, keep records, pay for services electronically (eg. websites: www.hastings.gov.uk)

    Even though we need to do these things, we are still trying to do them as efficiently as possible to make sure they offer good value for money.

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