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Your landlord has a duty to maintain and repair the property you are renting. If something needs repairing you should always contact your landlord or managing agent to report the problems straight away to them. If you initially report the disrepair verbally, you must also immediately confirm the disrepair issues in writing.
If the landlord or managing agent ignores the complaint or fails to give an adequate response within 14 days, you may decide to report them to Hastings Borough Council. You can report them via my.hastings.gov.uk.
If you do not have regular internet access then call the Community Contact Centre on 01424 451100 and they will help you report the disrepair issues.
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