What are my landlord's responsibilities?

As a tenant it is important to know what your landlord's responsibilities are.

Your landlord has a number of responsibilities including:

• protecting your deposit
• giving you, the tenant, certain information such as the energy performance certificate for your property, a copy of government renting rules and their full contact details or those of their letting agents
• to carry out most of the repairs
• to meet safety standards
• to follow rules on rent
• to not disturb or harass you, the tenant
• follow the rules when they want you to leave.

You can find out more about your landlords responsibilities on the following websites:

• Shelter
• Gov.uk.

If you have concerns about your landlord's actions you can report them to us.