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  • Housing and homes
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    Severe Weather Emergency Protocol active

    The council's Severe Weather Emergency Protocol (SWEP) has been activated.

    Rough sleepers can access temporary accommodation: 

    • by presenting in person at Muriel Matters House during opening hours
    • by using our out of hours service on 01424 451999 outside of office hours.

    We are continuing to offer support to rough sleepers this winter, including support to find a longer term home. If you are concerned about someone who is rough sleeping, let us know at https://thestreetlink.org.uk

    On this page you can find information and advice for housing professionals including information regarding Duty to Refer for statutory agencies.

    • Duty to Refer
  • For professionals

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    Got a question about housing and homes? 

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