I want to report a noise complaint
You can report a noise complaint using our online form.
Is it worth reporting noise nuisance?
Yes, it can be. If you are able to demonstrate that the noise is frequent and unreasonable and despite having adopted a reasonable approach from the outset the problem is continuing, this will help us to prove you are suffering a Statutory Nuisance. Our investigation can look at domestic and commercial premises, including licensed pubs and clubs.
In most cases, to prove a statutory nuisance, we require diary evidence. Please contact us sooner rather than later with your completed diary. The quicker the Environmental Health team are involved, the quicker they may be able to help resolve the problem. The following document contains guidance on filling in your nuisance diary and additional diary sheets:
Most people take measures to reduce their noise levels when they are made aware of the problem. It's only in extreme cases that the council needs to take formal action and only where a statutory nuisance can be proved.
Taking private action
As an alternative, you can make a direct approach to the Magistrates Court if you feel that you are a victim of a noise nuisance. You can take this course of action if the enforcement team can't gather sufficient evidence to proceed. The following guidance may help you if you decide to take this course of action:
Court officers will also be able to explain the procedure and course of action open to you and the evidence needed to support your case.
If the Court is satisfied that a nuisance exists, or is likely to be repeated, an order direct can be made, compelling the person responsible to reduce or stop the nuisance or carry out works to avoid it in the future.