I want to report a noise complaint
COVID-19 (Coronavirus) updateEnvironmental Health officers are working with Planning Officers to support large retailers in their efforts to respond to COVID-19. Where deliveries need to be made outside of permitted hours we will liaise with any residents affected and work closely with these retailors to keep noise to a minimum and follow best practice for delivery management processes.Report noise
You can report a noise complaint using our online form using the action above.
Is it worth reporting noise nuisance?
Yes, it can be. Our investigation can look at domestic and commercial premises, including licensed pubs and clubs.
If you are able to demonstrate that the noise is frequent and unreasonable and despite having adopted a reasonable approach from the outset the problem is continuing, this will help us to prove you are suffering a Statutory Nuisance.
In most cases, to prove a statutory nuisance, we require diary evidence and you will normally be asked to complete one before we can begin our investigations. Diaries can be very helpful in building a record of events and can be referred to if the case goes to court.
To fill out an online diary just log your complaint on my.hastings.gov.uk and follow the email links. Your entries will be collected and made available to an officer for review.
Most people take measures to reduce their noise levels when they are made aware of the problem. It's only in extreme cases that the council needs to take formal action and only where a statutory nuisance can be proved.
Taking private action
As an alternative, you can make a direct approach to the Magistrates Court if you feel that you are a victim of a noise nuisance. You can take this course of action if the enforcement team can't gather sufficient evidence to proceed. The following guidance may help you if you decide to take this course of action:
Court officers will also be able to explain the procedure and course of action open to you and the evidence needed to support your case.
If the Court is satisfied that a nuisance exists, or is likely to be repeated, an order direct can be made, compelling the person responsible to reduce or stop the nuisance or carry out works to avoid it in the future.