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Reporting non-emergency issues to the police

Police Forces across England & Wales use a system called Single Online Home (SOH). This is a policing portal which allows you to report crimes, incidents and information online.

The police non-emergency phone number 101 is still available. However, by using SOH, this reduces wait times for those reporting crimes or incidents, or simply wishing to provide information to the police. Reporting online via SOH is easy and effective.

If reporting a crime or incident which has occurred in Sussex, SOH is available on the Sussex Police website under Contact Us/Report. You can scroll further down that page to see other options, including:

• Report a crime or incident which has occurred outside of Sussex
• Report something that you've seen or heard.

All reports submitted via SOH will receive an immediate acknowledgement message. Reports are reviewed in live time, and within 48 hours Sussex Police will provide a personal response from a named staff member.

Reporting emergencies to the police

Dial 999 if there is danger to a person or if a crime is being committed. The Single Online Home (SOH) should not be used for an emergency.

Road related issues

East Sussex County Council are responsible for roadworks, road maintenance and repair in Hastings. You can report road related problems to them on their website.

Anti-social behaviour

Anything associated with street drinking and anti-social behaviour that is not possible to report using the above, please send to communitysafety@hastings.gov.uk.

Drug related issues

If you have concerns with litter, noise, or drug related litter nuisance, you can report this to us through My Hastings.

There is support is available for those with addictions and those who have family members or friends with addictions.

Change, Grow, Live (CGL) - Talk to people who have had similar experiences and can provide guidance on your road to recovery.

Seaview RADAR (Refocus, Assess, Develop, Activate, Recover) - A non-judgmental confidential service run by people who have gone through the process of recovery.

FRANK - If you are under 19 and have issues with drugs, or you are concerned about a child and substance misuse, visit FRANK for advice.

You can find more information about the support available on the Project ADDER website. Project ADDER (Addiction, Diversion, Disruption, Enforcement and Recovery) has been launched by the Home Office to tackle drug use and dependency. The area of focus in East Sussex is Hastings.