Financial support available to residents
High number of enquiries
We have been receiving a high number of enquiries about the various government grants during COVID and with the increased cost of living. Because of this it is taking us longer than we would like to process claims and reply to emails. We are working hard to respond to all calls and emails within 12 weeks.
This table lists the financial support that is available to residents to help with the cost of living. It will be updated if new schemes are introduced.
You can find out more about these schemes and the other Cost of Living support available on the Government's website.
Financial support payments Scheme name Details – who is it for? How much money? How to apply? How it is being paid? Who is paying it? Timescales Council tax rebate scheme The discretionary council tax (energy) rebate is now open. Read full details and apply online at: Council tax rebate scheme information and apply. Anyone eligible can apply using the application form on our website. If your application is approved, you will receive a notification through the Grant Approval website to confirm this, and to tell you that you have been paid the £150. Hastings Borough Council Scheme closes 11.59pm on 23 November. Household Support Fund Letters are being sent to households we believe are eligible for the next round of Household Support Fund. Household Support Fund information Eligible households will receive a letter in the coming weeks. Please use the codes in the letters to apply online or complete the paper form sent with your letter. Money will be paid into applicant's bank accounts. Hastings Borough Council The scheme will close when the funding is all spent or on 31 March 2023, whichever comes first. £400 Energy bills support scheme £400. Energy direct debit and credit customers will have the money discounted on their account. Pre-payment meters will have the money applied to their meter or paid via a voucher. This replaces the previously announced £200 discount (that would need to be paid back).
Energy support scheme information
No need to apply. Automatic discounts made on energy bills Energy companies directly off bills Discount will be applied between October 2022 and March 2023 £650 Cost-of-living payments £650 payment for low-income households who receive Universal Credit, income-based Jobseekers Allowance, income-related Employment and Support Allowance, Income Support, working tax credit, child tax credit and pension credit.
Cost of living payments information
No need to apply. Automatic payment into bank accounts. Department for Work and Pensions The first payment was made in the summer, the second payment of £324 will be made shortly. £150 Disability benefit cost of living payment £150. Payment for those on disability benefits and is means tested. This is in addition to the £650 support.
Disability cost of living payments information
No need to apply. Paid into bank accounts Department for Work and Pensions The first payments were made into bank accounts on 20 September £300 Winter Fuel Payments £300. If you're entitled to winter fuel payment, will get an extra £300. For lower-income pensioners, who claim pension credit. This is in addition to the £650 support.
Pensioner cost of living payments information
No need to apply. Paid into bank accounts with normal winter fuel payment. Department for Work and Pensions Payments will be made in the coming weeks Discretionary East Sussex Support Scheme (DESSS) The Discretionary East Sussex Support Scheme (DESSS) provides emergency help in certain situations to those on a low income or receiving one of the benefits listed on the East Sussex County Council DESSS webpage. You can apply using the DESSS application on the East Sussex County Council website.
DESSS does not provide cash or loans but may provide the food or utilities that you need. Your household will usually only be able to receive support from the scheme once in 12 months.
East Sussex County Council Ongoing scheme
The East Sussex helpline is available to give free and confidential advice on the benefits you can claim.
You can call 0333 344 0681 between 9am and 5pm from Monday to Friday or email firstname.lastname@example.org.
Other support includes:
- East Sussex County Council offer a range of help and support services
- East Sussex County Council discretionary fund
- Citizens Advice Hastings
- Brighton Housing Trust
- Southern Water support for bills
- Government Help for Households campaign
- Ofcom social broadband and phone
- 02 Databank
- Good Things Foundation national databank
If you need somewhere warm, you can find a map of warm spaces across Hastings and East Sussex through the Warm Welcome website.
Financial support available to residents