FOI request (FOIR-762151128)

Freedom of Information - requests/software

Requested Mon 03 November 2025
Responded Fri 14 November 2025

Under the Freedom of Information Act 2000, please provide the following information for the most recent full financial year available:

1. The total number of Freedom of Information (FOI) requests handled.

2. The number of full-time equivalent (FTE) and part-time employees involved in handling FOI requests.

3. The names of any software systems or tools used by the FOI team to manage or track requests.

4. The total annual cost of those software systems.

5. Any statistics or recorded information showing the average, median, and (if available) upper-quartile time spent per FOI request.

6. The total salary cost of each employee (or, if easier, the total salary expenditure for all FOI-handling staff).

7. Copies of any internal communications, reports, or evaluations discussing the cost or effectiveness of FOI handling.

8. Confirmation of whether the system used for FOI handling is also used for Subject Access Requests, complaints, or any other casework.

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Response

1. 919

2. 1 FTE, however other duties are carried out in addition to Freedom of Information.

3. In-house system.

4. Not applicable.

5. Information not held.

6. Refused.

The information being requested in relation to the salary of the 1 FTE is exempt under Section 40(2) of the Freedom of Information Act 'personal data' this is an absolute exemption therefore will not be disclosed.

7. Information not held.

8. Information not held.