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FOI request (FOIR-620466597)
Council Tax
Requested Wed 05 June 2024
Responded Mon 16 September 2024I am writing to submit a Freedom of Information request to your authority with questions around council tax debt management and arrears. Here are the questions:
1. Between 6th April 2023 and 5th April 2024, what guidelines did you follow when setting arrangements for constituents to pay Council Tax arrears? (Yes/No)
a. The Council Tax (Administration and Enforcement) Regulations 1992
b. The Council Tax (Administration and Enforcement) (Wales) Regulations 1998
c. The National Standards for Enforcement Agents
d. Local Council Tax Support Schemes
e. Income and Expenditure Assessments
f. Flexible Payment Arrangements
2. Between 6th April 2023 and 5th April 2024, what industry standard tools did you use when assessing an individual's ability to repay Council Tax arrears? (Yes/No)
a. Income and Expenditure Forms
b. Budgeting Software
c. Affordability Assessments
d. Credit Reference Agencies
e. Debt Advice Services
f. Legal Proceedings
3. Between 6th April 2023 and 5th April 2024, what percentage of Council Tax was:
a. Paid on time?
b. Paid after internal chase activities?
c. Collected by an enforcement agent?
4. How much did you spend on collecting Council Tax arrears between 6th April 2023 and 5th April 2024?
a. Internal chase activities
b. Enforcement agent
6. Between 6th April 2023 and 5th April 2024, did you use a benefits calculator to help residents in arrears maximise their income? If so, which tool?
7. Between 6th April 2023 and 5th April 2024, did you use attachment of earnings for constituents to pay Council Tax arrears?
Response
Please accept my apologies for the delay in responding.
The Freedom of Information Act is based on recorded information held by a local authority, it is not a tool to ask questions.
Questions 1, 2, 5, and 6 are simply questions and therefore fall outside the remit of the Act.
3. Information not held.
4. £6,010 on legal fees.
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Freedom of Information
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