FOI request (FOIR-616498425)

The use of online forms in Revenues & Benefits

Requested Wed 22 May 2024
Responded Tue 11 June 2024

I am currently completing the IRRV honours qualification, and I am submitting this questionnaire via a Freedom of Information request to gather information to help me complete my research into the use of digital forms in Revenues and Benefit services. The questionnaire can be accessed and completed via the following link:

**** LINK REDACTED ****

I would appreciate your contribution and participation in this survey. Your feedback will be invaluable to understand the use of digital forms and how they are supporting both the local authorities and the residents they serve.

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Response

The online form was completed on 5th June 2024.