FOI request (FOI207557)

Languages spend

Requested Fri 12 May 2017
Responded Fri 12 May 2017

What was your annual spend for years 2013/14, 2014/15 and 2015/16 on:

Face to Face Interpreters, Telephone Interpreting and Written Translations? Please include gross spend.

What were the top 10 most common languages and dialects from the years stated above?

Do you have a contract with any interpreting agency?

If so, when does it expire (please include any extensions available) and when was it awarded?

Who was the contract awarded to?

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Response

This information is held

Q1

Housing

a) 2013/14 – Translation: documents = £179.76. Interpreters £1301.16
b) 2014/15 - Translation: documents = £122.81. Interpreters £510.72
c) 2015/16 – Translation: documents = Zero. Interpreters £238.20

Marketing and Communications

Q2

Czech

Czech/Slovak

Polish

Mandarin

Russian

Arabic

Hungarian

Slovak

Dutch

French

Q3 - Housing - No, Marketing and Communication - No, Community Contact Centre - Yes - Language Line Solutions

Q4 - Housing - n/a, Marketing and Communication - No, Community Contact Centre - Yes - 31st August 2017, awarded 01st September 2016

Q5 - Housing - n/a, Marketing and Communication - No, Community Contact Centre - Yes - Language Line Solutions