FOI request (FOI203901)

Environmental health and Tenancy relation contact information

Requested Wed 21 December 2016
Responded Wed 04 January 2017

Under the Freedom of Information Act I’d like to request some information on how to contact certain officers or departments within your council.

 

For the following:

 

Environmental health Department

(Or whoever would be appropriate for people in private rented accommodation to contact about repairs, unsafe conditions, damp and mould etc that they have reported to their landlord but who has not carried out any remedial action)

 

I would like:

The phone number/s

Email address/es

Address of the page on your website that relates to the role of this officer or department in question

Text message service (if you have one)

Any means by which they can be contacted via social media (if applicable)

 

 

And

 

Tenancy relations officer / department

(Or whoever would be appropriate for people in private rented accommodation to  contact about being threatened with illegal or retaliatory eviction, or harassment from a landlord.

 

I would like:

The phone number/s

Email address/s

Address of the page on your website that relates to the role of this officer or department in question

Text message service (if you have one)

Any means by which they can be contacted via social media (if applicable)

If you do not provide such a service do you provide any other information to someone who might contact you with such problems.

 

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Response

Information is available on our website at:

http://www.hastings.gov.uk/housing/renting/

Support is also provided by Brighton Housing Trust - http://www.bht.org.uk/services/hastings-advice-centre/#specialist

In addition to the above, further information on housing repairs and unsafe conditions:

Email address - see below in relation to web page address. there is a contact us link which allows for a customer to email us with their complaint/query.

www.hastings.gov.uk/housing/improvement/housing_renewal_guidance/

Social media - twitter.com/hastingbc and www.facebook.com/hastingsborough council

Phone number - 01424 451100