FOI request (FOIR-657964912)

Parking Transactions and Income Data

Requested Mon 28 October 2024
Responded Fri 20 December 2024

I am submitting a formal request under the Freedom of Information Act 2000. I would like to request detailed information on parking within your local authority for the period from April 2023 to March 2024. Please provide responses to the following questions:

1. On-Street Parking Transactions and Revenue Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay and Display Machine transactions

Response:

On-Street Pay by Phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s).

Response:

Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs).

Response:

On-Street Pay by Phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s).

Response:

2. Off-Street Parking Transactions and Revenue Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay and Display Machine transactions.

Response:

Off-Street Pay by Phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s).

Response:

Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs.

Response:

Off-Street Pay by Phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s).

Response:

3. Payment Methods for Parking Transactions List of Payment Methods: Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options.

Response:

Please indicate the name of the supplier for each payment method (for example, Metric, Flowbird, IPS, and so on).

Response:

Pay by Phone Parking: Please provide the name of the 'pay by phone' supplier used by the Council today (for example, RingGo, PayByPhone, JustPark, and so on).

Response:

Please confirm the current contract expiry for the Council's 'pay by phone' service, including any extension options that are available/unused.

Response:

4. Pay on Foot/Pay on Exit Car Parks

Pay on Foot/Pay on Exit Car Park Overview:

Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access.

Response:

Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks.

Response:

Pay on Foot/Pay on Exit Car Park Transactions:

Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks.

Response:

Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks.

Response:

Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks.

Response:

5. Future plans

Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts/suppliers mentioned in this request, for example:

Pay by Phone supplier

Pay and Display Machine provision

Pay on Foot/Pay on Exit equipment

Response:

Please could the Council confirm whether they have any plans to join the government's National Parking Platform in the future?

Response:

Response

Please accept my apologies for the delay in responding.

1. Information not held. East Sussex County Council enforce on-street parking, please visit their website for further information:

https://www.eastsussex.gov.uk

2. Off street parking (car parks) only. Our pay by phone supplier is RingGo. April 2023 to March 2024 there were 540,208 parking sessions.

Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs) for 2023-24 was £2,941,823.17.

Income via by Phone supplier for 2023-24 was £1,877,245.96 including VAT.

3. Off street Parking (car parks) only. We have three methods of payment for parking in the majority of our car parks: pay by phone (RingGo), by card, and cash (pay and display machines - Flowbird). RingGo contract will expire on the 31/08/27 with the option to extend for a further period of 12 months.

4. We do not have any car parks with barrier access.

5. No information to provide at this time.