FOI request (FOIR-624421730)

Environmental health complaints

Requested Thu 20 June 2024
Responded Fri 02 August 2024

I would like to request the following under the Freedom of Information Act:

1. In the calendar years 2021, 2022, and 2023, how many complaints did the council receive relating to environmental health? Please provide the amount for each individual calendar year, rather than a total for all three together.

2. As of June 2024, how many environmental health complaints were overdue?

3. Please specify which year, on record, saw your highest amount of environmental health complaints ever, and the number of complaints received in that year.

Response

Please accept my apologies for the delay in responding.

1.

2021 - 3121

2022 - 2607

2023 - 1739

2. 5 overdue first response as of June 2024

3. The highest number of complaints occurred in 2021 (3121 complaints). This was due to the COVID-19 response work being included in the figures.