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FOI request (FOIR-604589134)
Water complaints
Requested Wed 10 April 2024
Responded Mon 05 August 2024I am making this request under the Freedom of Information Act 2000. I am attempting to find which areas have received the most water complaints in the UK.
My questions are as follows:
1) How many water complaints did you receive in the years, 2021, 2022 and 2023?
2) What are the reasons for the complaints?
a. The quality of the water
b. The water pressure
c. Interruption to water supply
d. Unhappy with service
e. Water pipes
f. Costs
g. Damages
h. Other, please specify
3) How much have you had to pay out in connection with water complaints during the years 2022, 2022 and 2023? In pounds (£).
Response
Please accept my apologies for the delay in responding.
Hastings Borough Council has not received any formal complaints regarding water. The council is not a water provider.
For the Hastings area this is Southern Water
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Freedom of Information
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