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FOI request (FOIR-559775664)
Use of Bailiffs/Enforcement Agents
Requested Mon 06 November 2023
Responded Mon 11 December 2023Under the Freedom of Information Act 2000, we would like to request the following information.1. The number of times between 1st April 2022 and 31st March 2023, or the nearest available twelve-month period, that private bailiffs/enforcement agents have been instructed to enforce debts to the local authority relating to each of the following;a. Council Taxb. Parkingc. Housing Benefit overpaymentsd. Business Ratese. Commercial Rentsf. Any other debt types, including any other overpayments.By "private bailiffs/enforcement agents" we mean those who are self-employed or who work for private companies, including as high court enforcement officers. Please include cases where local authority employees have visited a property to enforce a warrant of control.2. Before seeking a liability order for a resident for Council Tax arrears, do you take any of the following steps? Please indicate the steps you take.• Assessment of their income and expenditure,• Assessment of whether the resident (or anyone else) in their household is vulnerable,• Referral to your Council Tax Reduction / Support scheme,• Referral to income maximisation,• Referral to a free debt advice organisation.3. Do you signpost residents to one or more free debt advice agencies as part of your Council Tax collections process? (Yes/No) If so, which charities?4. Have you adopted the Standard Financial Statement as a tool for objectively assessing income and expenditure as part of your Council Tax collections process? (Yes/No)5. Do you have a formal policy in place for dealing with residents in vulnerable circumstances as part of your collections process for Council Tax arrears? (Yes/No)If so, please may you provide a copy of the policy if it is for public consumption.6. Do you currently have a policy of exempting recipients of Council Tax Support / Reduction from the use of bailiff action? (Yes/No)7. Have you adopted the Citizens Advice/Local Government Association Council Tax Protocol? (Yes/No)
Response
Please accept my apologies for the delay in responding.
Hastings Borough Council only holds information in respect of Council Tax and Parking Services
COUNCIL TAX
1a) 2,691
1d) 225
2) Referral to Council Tax Reduction Scheme. Referral to free debt advice.
3) Yes. Citizens Advice, Hastings Advice and Representation Centre (HARC), StepChange.
4) We do have our own Financial Statement.
5) The Anti-Poverty Strategy on our website (albeit for 2016-2020) is at the link below https://www.hastings.gov.uk/content/my_council/decisions_how/policies_strategies/pdfs/anti_poverty_strategy.pdf
6) No
7) Information not held
PARKING SERVICES
1b 01/04/22 - 31/03/23: 354 warrants issued and cases referred to the Enforcement Agent.
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