FOI request (FOIR-516542417)

Enterprise Application

Requested Wed 17 May 2023
Responded  Tue 13 June 2023

Further to the original Enterprise Application request, the contracts below have expired. Please provide the current status.

a. ERP - Unit4

b. CRM - Granicus

If all the information besides the contract dates are the same, I am happy to just receive an update on the contract dates.

The information I am requesting is regarding the software contracts that the organisation uses, for the following fields.

a. Enterprise Resource Planning Software Solution (ERP)

b. Primary Customer Relationship Management Solution (CRM)

c. Primary Human Resources (HR) and Payroll Software Solution

d. Primary corporate Finance Software Solution

For each of these solutions, please provide:

1. Name of Supplier: Can you please provide me with the software provider for each contract?

2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.

3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. Please also list the software modules included in these contracts.

4. Number of Users/Licenses: What is the total number of user/licenses for this contract?

5. Annual Spend: What is the annual average spend for each contract?

6. Contract Duration: What is the duration of the contract? Please include any available extensions within the contract.

7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract.

8. What is the expiry date of this contract? Please include month and year of the contract.

9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed.

10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

Response

Please see below the update on contract dates.

A. Enterprise Resource Planning Software Solution (ERP): Contract Expiry - April 2025

B. Primary Customer Relationship Management Solution (CRM): Contract Expiry - May 2024