FOI request (FOIR-374996284)

Council telephone service costs

Requested Mon 01 November 2021
Responded Fri 05 November 2021

Under the Freedom of Information Act, I would like a breakdown, please, of the total cost to the council over each of the last five financial years (2021/22, 2020/21, 2019/20, 2018/19, 2017/18) for the following:

1. Recorded messages on the council's telephone services (including a brief description of what was recorded)

2. On-hold music used on the council's telephone services (including details of song names and artists)

Response

There is no cost to the council for recorded messages or on-hold music on our telephone service.