This website uses cookies to give you a better experience. For more information on why we use cookies, please read our cookie policy
Accept cookies
Skip to main content
Hastings Online logo
A-Z
Home | Help | Privacy | Log in to My Hastings | Jobs Email alerts Hastings council Instagram Hastings council twitter feed Hastings council facebook page
  • My council
  • Freedom of Information
  • Requests and responses by date
  • FOI request (FOIR-341475493)

    R&B IT Systems

    Requested Fri 11 June 2021
    Responded  Mon 25 October 2021

    I am researching the usage of software for the processing of Revenues and Benefits across UK councils, and would therefore appreciate a response under the Freedom of Information Act to the following: 
     
    ·       What Revenues & Benefits IT system does the council use?
    ·       Is the system hosted on premise, or in the cloud?   If on premise, does the council intend to move the Revenues & Benefits system to the cloud in the next 3 years? 
    ·       Is the council in a shared service scheme for Revenues & Benefits? If so with which other council(s)?
    ·       What is the annual software charge payable to the current Revenues & Benefits system provider with regard to:
    -    License fees 
    -    Support fees 
    -    Hosting fees 
    ·       When did the current contract commence? 
    ·       When will the current contract expire?
    ·       Will the council re-tender for the Revenues & Benefits system when the contract expires, or in the case of an annual rolling contract, in the next 2 years? 
    ·       Who is responsible for Revenues & Benefits (please provide Name and Job Title)?
    ·       How many council staff use the system on a daily basis? 

    Response

    Please accept my apologies for the delay in responding, the department that held the requested information have been dealing with all COVID-19 business grants which has taken priority over day to day duties. 

    · What Revenues & Benefits IT system does the council use?

    Answer: NEC Software Solutions

    · Is the system hosted on premise, or in the cloud?

    Answer:  In the Cloud

    · Is the council in a shared service scheme for Revenues & Benefits? NO If so with which other council(s)?

    Answer:  N/A

    · What is the annual software charge payable to the current Revenues & Benefits system provider with regard to:

    Answer:  License fees: £10,514 - Support fees: £85,722 - Hosting fees : £55,000

    · When did the current contract commence?

    Answer:  November 2019

    · When will the current contract expire?

    Answer:  November 2023

    · Will the council re-tender for the Revenues & Benefits system when the contract expires, or in the case of an annual rolling contract, in the next 2 years?

    Answer: Not Known

    · Who is responsible for Revenues & Benefits (please provide Name and Job Title)?

    Answer: Peter Grace, Assistant Director Financial Services and Revenues

    · How many council staff use the system on a daily basis?

    Answer:  50 - 60

  • Freedom of Information

    Contact

    Got a question about freedom of information? 

    Contact us


    Content

    The content on this page is the responsibility of our Council's Information Officer.

    Can't find what you're looking for? Try our A - Z

    Spotted an issue with this page? Tell us

A-Z of services

  • Services beginning with A
  • Services beginning with B
  • Services beginning with C
  • Services beginning with D
  • Services beginning with E
  • Services beginning with F
  • Services beginning with G
  • Services beginning with H
  • Services beginning with J
  • Services beginning with L
  • Services beginning with M
  • Services beginning with N
  • Services beginning with P
  • Services beginning with R
  • Services beginning with S
  • Services beginning with T
  • Services beginning with U
  • Services beginning with V
  • Services beginning with W
  • Hastings Museum and Art Gallery website
  • Visit 1066 Country website
  • Email alerts Hastings council Instagram Hastings council twitter feed Hastings council facebook page
  • Accessibility statement
  • Contact us
© 2003 - 2023 Hastings Borough Council.
Unless otherwise stated these pages are copyright protected.
All rights reserved.