FOI request (FOIR-294209152)

Telecoms and Networks

Requested Mon 11 January 2021
Responded  Mon 18 January 2021

All, or some, of the information provided previously has expired. I require an update on the questions below.

See my request below:

Contract 1

1. Current Lines/Voice Services (Analogue, ISDN VOIP, SIP or similar) Provider - Please can you provide me with the name of the supplier for the contract.

2. Contract Renewal Date - please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

3. Fixed Line - Contract Duration - the number of years the contract is for each provider.

4. Type of Lines - Please can you split the type of lines per each supplier? PSTN, Analogue, SIP

5. Number of Lines - Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

Contract 2

6. Minutes/Landline Provider - Supplier's name (NOT Mobiles) if there is no information available please can you provide further insight into why?

7. Minutes/Landline Contract Renewal Date - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

8. Minutes Landline Monthly Spend - Monthly average spend on calls for each provider. An estimate or average is acceptable.

9. Minutes Landline Contract Duration - the number of years the contract is with the supplier.

10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

Contract 3

11. Fixed Broadband Provider - Supplier's name if there is not information available please can you provide further insight into why?

12. Fixed Broadband Renewal Date - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

13. Fixed Broadband Annual Average Spend - Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4

14. WAN Provider - please provide me with the main supplier(s) if there is no information available please can you provide further insight into why?

15. WAN Contract Renewal Date - please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

16. Contract Description - Please can you provide me with a brief description of the contract

17. The number of sites - Please state the number of sites the WAN covers. Approx. will do.

18. WAN Annual Average Spend - Annual average spend for each WAN provider. An estimate or average is acceptable.

19. For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.

20. Internal Contact - please can you send me there full contact details including contact number and email and job title for all the contracts above.

Response

Contract 1

1. BT

2. Rolling - Contract can be cancelled at any time

3. Not Applicable

4. ISDN

5. Lines 50

Contract 2

6. CallFlow Solutions

7. Rolling - Contract can be cancelled at any time

8. £400 per month

9. Not Applicable

10. We have 350 phones registered on the system

Contract 3

11. Contract 1 - Claranet, Contract 2 - Gamma

12. Contract 1 - Claranet - Quarterly Rolling, Contract 2 - Gamma - Quarterly Rolling

13. Contract 1 - Claranet - £16632 per annum, Contract 2 - Gamma - £13680 per annum

Contract 4

14. BT

15. October 2022

16. Fibre point-to-point links

17. 3 Remote Sites

18. £10,000

19. Information not held

20. Mark Bourne, Head of Information Technology, 01424 451066