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FOI request (FOIR-260865513)
Council Tax complaints
Requested Wed 14 October 2020
Responded Wed 28 October 2020-
The number of complaints you have received about council tax, for each calendar year since 2015.
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Any assessment you have made of staff hours spent processing these requests in each calendar year.
Response
Please see below the number of complaints received regarding Council Tax since 2015 (please note our records start from 1 April - 31 March)
2014/15 - 48
2015/16 - 52
2016/17 - 20
2017/18 - 33
2018/19 - 23
2019/20 - 29
2020/21 to date - 9
Hastings Borough Council holds no information regarding staff time spent processing complaints.
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