FOI request (FOIR-163685409)

I would like to ask the following:1) Does the council have any templated letters, templated wording or templated paragraphs that can be used be council officials, when composing letters to either accept or reject representations made in respect of Penalty Charge Notices for parking, bus lane or moving traffic contraventions?2) If the answer to question 1 is yes, I ask for a copy of all such templated letters or paragraphs.For the avoidance of doubt, this request covers both PCNs the authority issues in its own right, and PCNs which the authority deals with on behalf of any other public authority.