FOI request (FOIR-163291737)

IT Providers

Requested Fri 20 December 2019
Responded  Fri 03 January 2020

I would like to submit a new FOI request as all or some of the information provided previously has expired, I require an update on the questions below.

See my request below:

Contract 1

1. Current Lines (Analogue, ISDN VOIP, SIP etc) Provider - Please can you provide me with the name of the supplier for the contract.

2. Fixed Line - Contract Renewal Date - please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

3. Fixed Line - Contract Duration - the number of years the contract is for each provider.

4. Type of Lines - Please can you split the type of lines per each supplier (PTSN, Analogue, SIP)?

5. Number of Lines - Please can you split the number of lines per each supplier (SIP trunks, PSN Lines, Analogue Lines)?

Contract 2

6. Minutes/Landline Provider - Supplier's name (NOT Mobiles). If there is no information available please can you provide further insight into why?

7. Minutes/Landline Contract Renewal Date - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

8. Minutes Landline Monthly Spend - Monthly average spend on calls for each provider. An estimate or average is acceptable.

9. Minute's Landlines Contract Duration: the number of years the contract is with the supplier.

10. Number of Extensions - Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

Contract 3

11. Fixed Broadband Provider - Supplier's name. If there is not information available please can you provide further insight into why?

12. Fixed Broadband Renewal Date - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

13. Fixed Broadband Annual Average Spend - Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4

14. WAN Provider - please provide me with the main supplier(s) if there is no information available please can you provide further insight into why?

15. WAN Contract Renewal Date - please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

16. Contract Description: Please can you provide me with a brief description of the contract.

17. The number of sites: Please state the number of sites the WAN covers. Approx. will do.

18. WAN Annual Average Spend - Annual average spend for each WAN provider. An estimate or average is acceptable.

19. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contract above.

Response

Contract 1

1. BT

2. Rolling - Contract can be cancelled at any time

3. Not Applicable

4. ISDN

5. Lines 50

Contract 2

6. CallFlow Solutions

7. Rolling - Contract can be cancelled at any time

8. £400 per month

9. Not Applicable

10. We have 350 phones registered on the system

Contract 3

11. Contract 1 - Claranet, Contract 2 - Gamma

12. Contract 1 - Claranet - May 2020, Contract 2 - Gamma - August 2020

13. Contract 1 - Claranet - £16632 per annum, Contract 2 - Gamma - £13680 per annum

Contract 4

14. BT

15. October 2022

16. Fibre point-to-point links

17. 3 Remote Sites

18. £10,000

19. Mark Bourne, Head of Information Technology, 01424 451066