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FOI request (FOIR-131989184)
give 'emergency support'
Requested Fri 19 July 2019
Responded Wed 04 September 20191. In what format does the council give 'emergency support' to constituents? e.g. by voucher, direct debit or cash
2. Does the local authority offer a 'direct debit discount'? this could be in the form of either a percentage off, a whole amount or to constituents for services such as payment of adult social care bills or council tax payment which is paid via direct debit. If the answer is yes, please could you give details of the discount, in either percentage or monetary value and for which service it is offered.
3. Does the town hall or council buildings allow constituents to pay for services in cash or only card?
Response
Please accept my apologies for the delay in responding.
Q1 - This only applies to the Housing Options team who are an agreed distributor of food bank vouchers available to households in severe need e.g. homeless. This enables clients to access free food from the Hastings and Rother food bank.
Q2 - No
Q3 - In the council's community contact centre you can pay by cash and card for services.
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