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  • Freedom of Information
  • Requests and responses by date
  • FOI request (FOIR-107970899)

    Telephony systems

    Requested Mon 04 March 2019
    Responded  Fri 05 April 2019

    1. Please confirm the manufacturer of the telephone equipment installed within the organisation (e.g. Avaya, Cisco, Mitel)

    2. When was the telephone equipment installed? (Month, year)

    3. When will the equipment reach end of life/end of contract? (Month, year)

    4. Given the ISDN switch off in 2025 and the end of associated upgrades/new sales by 2021, when will your current ISDN service be replaced/be out of contract? (Month, year)

    5. If you currently have SIP or VOIP contracts in place - when are they up for renewal?

    6. What cloud-based office software solutions does your organisation use? (e.g. Microsoft Office 365, G Suite)

    7. Who is responsible for telephony projects? (Name, job title)


    Response

    Q1 - Cisco

    Q2 - 2004

    Q3 - End of Current Support Contract - January 2020

    Q4 - ISDN is currently on a rolling contract

    Q5 - Not Applicable

    Q6 - None

    Q7 - Mark Bourne, Head of Information Technology

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