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  • Freedom of Information
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  • FOI request (FOI207557)

    Languages spend

    Requested Fri 12 May 2017
    Responded  Fri 12 May 2017

    What was your annual spend for years 2013/14, 2014/15 and 2015/16 on:

    Face to Face Interpreters, Telephone Interpreting and Written Translations? Please include gross spend.

    What were the top 10 most common languages and dialects from the years stated above?

    Do you have a contract with any interpreting agency?

    If so, when does it expire (please include any extensions available) and when was it awarded?

    Who was the contract awarded to?


    Response

    This information is held

    Q1

    Housing

    a) 2013/14 - Translation: documents = £179.76. Interpreters £1301.16 b) 2014/15 - Translation: documents = £122.81. Interpreters £510.72 c) 2015/16 - Translation: documents = Zero. Interpreters £238.20

    Marketing and Communications

    a) 2013/14 - Zero
    b) 2014/15 - Zero
    c) 2015/16 - £480 total for Dutch and French translations of Attractions guides
    Community Contact Centre
    a) 2013/14 - £354
    b) 2014/15 - £354
    c) 2015/16 - £201.18

    Q2

    Czech

    Czech/Slovak

    Polish

    Mandarin

    Russian

    Arabic

    Hungarian

    Slovak

    Dutch

    French

    Q3 - Housing - No, Marketing and Communication - No, Community Contact Centre - Yes - Language Line Solutions

    Q4 - Housing - n/a, Marketing and Communication - No, Community Contact Centre - Yes - 31st August 2017, awarded 01st September 2016

    Q5 - Housing - n/a, Marketing and Communication - No, Community Contact Centre - Yes - Language Line Solutions

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