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FOI request (FOI207557)
Languages spend
Requested Fri 12 May 2017
Responded Fri 12 May 2017What was your annual spend for years 2013/14, 2014/15 and 2015/16 on:
Face to Face Interpreters, Telephone Interpreting and Written Translations? Please include gross spend.
What were the top 10 most common languages and dialects from the years stated above?
Do you have a contract with any interpreting agency?
If so, when does it expire (please include any extensions available) and when was it awarded?
Who was the contract awarded to?
Response
This information is held
Q1
Housing
a) 2013/14 - Translation: documents = £179.76. Interpreters £1301.16 b) 2014/15 - Translation: documents = £122.81. Interpreters £510.72 c) 2015/16 - Translation: documents = Zero. Interpreters £238.20
Marketing and Communications
a) 2013/14 - Zerob) 2014/15 - Zeroc) 2015/16 - £480 total for Dutch and French translations of Attractions guidesCommunity Contact Centrea) 2013/14 - £354b) 2014/15 - £354c) 2015/16 - £201.18Q2
Czech
Czech/Slovak
Polish
Mandarin
Russian
Arabic
Hungarian
Slovak
Dutch
French
Q3 - Housing - No, Marketing and Communication - No, Community Contact Centre - Yes - Language Line Solutions
Q4 - Housing - n/a, Marketing and Communication - No, Community Contact Centre - Yes - 31st August 2017, awarded 01st September 2016
Q5 - Housing - n/a, Marketing and Communication - No, Community Contact Centre - Yes - Language Line Solutions
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