This website uses cookies to give you a better experience. For more information on why we use cookies, please read our cookie policy
Accept cookies
Skip to main content
Hastings Online logo
A-Z
Home | Help | Privacy | Log in to My Hastings | Jobs Email alerts Hastings council Instagram Hastings council twitter feed Hastings council facebook page
  • My council
  • Freedom of Information
  • Requests and responses by date
  • FOI request (FOI-70071154)

    Refuse collection

    Requested Mon 12 March 2018
    Responded  Thu 29 March 2018

    • How much has the council spent on (a) general waste collection, (b) recycling waste collection in each year since 2009-10?
    • Please can you tell me frequency of (a) general waste collection, (b) recycling waste collection in each year since 2009-10?
    • How many requests for replacement bins did you receive in each year since 2009-10?
    • How many replacement bins did you provide in each year since 2009-10?
    • How much money did the council receive as a result of providing replacement bins in each year since 2009-10?
    • How many complaints the council has received in relation to refuse collection in each year since 2009-10?

    Response

    Q1 -

    2009-10 a) £734,638.19 b) £1,261,263.02

    2010-11 a) £585,695.80 b) £1,142,744.92

    2011-12 a) £603,186.84 b) £1,136,214.06

    2012-13 a) £596,213.46 b) £1,139,855.57

    2013-14 a) £219,093.94 b) £934,599.00

    2014-15 a) £247,983.79 b) £1,121,512.03

    2015-16 a) £131,087.36 b) £996,017.97

    2016-17 a) £218,735.60 b) £1,008,915.79

    Q2 - Domestic waste collections will either be multiple daily, daily, weekly or fortnightly. Recycling will be daily, weekly or fortnightly.

    Q3 - Unable to filter whether it was a resident request or council request, for figures see below.

    Q4 - Requests received for damaged bins

    2009-10 no data available

    2010-11 no data available

    2011-12 no data available

    2012-13 no data available

    2013-14 Veolia and Kier - no data available for Veolia but Kier started July

    2013 - 121

    2014-15 - 193

    2015-16 - 352

    2016-17 - 482

    2017 1st April- 23rd March 2018- Kier - 295

    Q5 - Nil

    Q6 -  We are unable to be specific, complaints are dealt with as a department as a whole, they are not filtered into refuse, recycling, or streets.

    Complaints received - financial year:

    2009-10 Veolia no data available

    2010-11 Veolia no data available

    2011-12 Veolia no data available

    2012-13 Veolia no data available

    2013-14 Veolia and Kier - no data available for Veolia but Kier started July:

    2013 - 177

    2014-15 - Kier 205

    2015-16 - Kier 338

    2016-17 - Kier 650

    2017 - 1st April- 23rd March 2018- Kier 713

  • Freedom of Information

    Contact

    Got a question about freedom of information? 

    Contact us


    Content

    The content on this page is the responsibility of our Council's Information Officer.

    Can't find what you're looking for? Try our A - Z

    Spotted an issue with this page? Tell us

A-Z of services

  • Services beginning with A
  • Services beginning with B
  • Services beginning with C
  • Services beginning with D
  • Services beginning with E
  • Services beginning with F
  • Services beginning with G
  • Services beginning with H
  • Services beginning with J
  • Services beginning with L
  • Services beginning with M
  • Services beginning with N
  • Services beginning with P
  • Services beginning with R
  • Services beginning with S
  • Services beginning with T
  • Services beginning with U
  • Services beginning with V
  • Services beginning with W
  • Hastings Museum and Art Gallery website
  • Visit 1066 Country website
  • Email alerts Hastings council Instagram Hastings council twitter feed Hastings council facebook page
  • Accessibility statement
  • Contact us
© 2003 - 2023 Hastings Borough Council.
Unless otherwise stated these pages are copyright protected.
All rights reserved.