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  • FOI request (FOI-64916162)

    Response time for FOI/EIR requests

    Requested Wed 03 January 2018
    Responded  Mon 05 March 2018

    I request under the Freedom of Information Act the following information concerning information requests (FOI and EIR) submitted to HBC during the last five years(2017,2016,2015,2014,2013) :

    Please provide by year:

    1. The number of requests treated under FOI
    2. The number of requests treated under EIR
    3. The number of requests responded to within the statutory 20 days I would also like to know about the range of different response times under 20 working days, as the law requires responses to be prompt, within the 20 working day limit.
    4. The number of requests responded to within 21 to 30 days
    5. The number of requests responded to within 31 to 40 days
    6. The number of requests responded to over 40 days

    Within the above categories, I would also like to know the number refused, partially accepted, or wholly accepted.

    1. The average response time for requests 8. The median response time for requests

    Response

    Q1 -

    2013 FOI - 606

    2014 FOI - 813

    2015 FOI - 695

    2016 FOI - 796

    2017 FOI - 825

    Q2 -

    2013 EIR - 0

    2014 EIR - 3

    2015 EIR - 0

    2016 EIR - 17

    2017 EIR - 18

    Q3 - 20 days and under

    1-10 days

    2013 - 329

    2014 - 499

    2015 - 435

    2016 - 449

    2017 - 458

    11 - 20 days

    2013 - 212

    2014 - 252

    2015 - 184

    2016 - 234

    2017 - 187

    Q4 - 21-30 days

    2013 - 42

    2014 - 26

    2015 - 27

    2016 - 44

    2017 - 39

    Q5 - 31-40 days

    2013 - 8

    2014 - 17

    2015 - 34

    2016 - 42

    2017 - 61

    Q6 - Over 40 days

    2013 - 5

    2014 - 9

    2015 - 7

    2016 - 25

    2017 - 45

    Within the above categories, I would also like to know the number refused, partially accepted, or wholly accepted.

    2013:

    Information provided - 481

    Refused part - 37

    Refused - 78

    Awaiting clarification - 5

    Withdrawn - 5

    2014:

    Information provided - 577

    Refused part - 84

    Refused - 142

    Awaiting clarification - 8

    Withdrawn - 5

    2015:

    Information provided - 510

    Refused part - 86

    Refused - 91

    Awaiting clarification - 5

    Withdrawn - 3

    2016:

    Information provided - 528

    Refused part - 114

    Refused - 152

    On hold - 3

    Awaiting clarification - 7

    Withdrawn - 9

    2017:

    Information provided - 547

    Refused part - 113

    Refused - 130

    On hold - 18

    Outstanding - 24

    Awaiting clarification -6

    Withdrawn - 5

    Q7 & 8 - Information not held

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