FOI request (FOIR-861070322)

Please treat this message as an introductory note accompanying a formal request for information submitted under the Freedom of Information Act 2000.

This survey is directed towards UK local authorities that provide Telecare services to vulnerable residents, particularly those operating and/or providing an Alarm Receiving Centre (ARC). The purpose of the survey is to gather accurate, up‑to‑date information about service delivery, operational pressures, and digital readiness within the sector.

Under the Freedom of Information Act 2000, we are entitled to request recorded information held by public authorities, and we appreciate your assistance in responding to the questions included. The information you provide will be used solely for internal analysis to better understand current challenges and requirements across the UK Telecare landscape.

Thank you in advance for your time and cooperation. Your support is genuinely appreciated.