FOI request (FOIR-848355412)

Please provide information about Business Intelligence, reporting, performance data, ICT systems and application support for the following areas:

For Corporate / Council-wide Business Intelligence, I mean the person (or managing the team) responsible for corporate BI, corporate reporting, performance reporting, insight, analytics, data warehousing, corporate dashboards, Power BI reporting, Business Objects reporting or equivalent council-wide reporting functions.

For Corporate / Council-wide ICT / Digital / Technology, I mean the person (or managing the team) responsible for overall ICT, digital, technology, business systems, application support, infrastructure or digital services across the council.

To avoid ambiguity, I am not asking for the Chief Executive,  Chief Information Officer, Chief Digital Officer, Director of Transformation, Director of Resources, unless that person is genuinely the officer directly responsible for the BI/reporting function or ICT/application support function in that area.

Please provide the information in the following format:

For “main operational IT system used”, please provide the principal system used by the service area for case management, service management, statutory reporting, operational records or core service data.

For “main reporting tool used”, please provide the primary reporting, dashboarding or analytics tool used for BI/reporting in that area. For example, this may include Power BI, Business Objects, SQL Server Reporting Services, Tableau, Excel, Qlik, in-house reporting tools or other equivalent reporting tools.

Where more than one operational system or reporting tool is used, please provide the main system/tool used for regular BI, reporting, dashboards, performance reporting, statutory reporting or management information.

For “ICT/application support lead”, I am seeking the person or closest equivalent role responsible for supporting, managing or overseeing the relevant ICT systems, application support, business systems support or digital systems used by that service area. This may sit in ICT, Digital, Technology, Business Systems, Applications, Transformation, a service department, a shared service or an outsourced provider.

Where the same person or team is responsible for more than one of the above areas, please show this clearly.

If personal email addresses or direct telephone numbers are not disclosed under FOI, please still provide the officer’s name, job title, team/service name and any generic mailbox or published contact route that can be used to contact the relevant BI, reporting, ICT or application support function.

If the council does not hold a named officer for one or more of these areas, please provide the closest equivalent role responsible for BI, reporting, analytics, performance data, statutory returns, management information, ICT systems, application support, business systems or digital support for that service area.