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FOI request (FOIR-828052243)
Usage of Artifical Intelligence within Councils
Requested Thu 16 April 2026
Responded Mon 18 May 2026Under the Freedom of Information Act (2000), I would like to request the following information regarding usage of Artificial Intelligence within your councils' services:
Tools and Implementation
A. Does your organization utilize any form of Artificial Intelligence or automated systems within its operations?
B. If yes, please list specific tools, programs or platforms in use and identify which service areas they are deployed in. (E.g., social care, housing, customer services).
C. Are any artificial intelligence tools being piloted, please provide brief details of its purpose, timeline and evaluation criteria if so.
D. Do you have any AI tools specifically used for social care, housing services, bin routes or housing services?
Efficiency & Impact
A. Has use of AI boosted efficiency within your organization?
B. Has there been any formal or informal measurement of time saved, and efficiency gained because of artificial implementation? If so, please provide the findings.
C. Can you identify specific areas where it has worked well?
D. How much of the staff within your organization has access to AI tools?
Governance & Policy
A. Do you have a formal AI strategy, policy or governance board in place? If so, please provide a copy or a link to it.
B. Is a Data Protection Impact Assessment (DPIA) or any similar procedure required before any AI tool is deployed?
C. Has an Equality Impact Assessment been completed for any AI tools in use?
D. Do you require human oversight for AI-assisted outputs or decisions? Please describe how this is enforced.
E. Is there a designated individual or team responsible for AI oversight within your organization?
Ethics & Privacy
A. How have ethical risks such as bias, or privacy been addressed in the usage of AI within your organization?
B. How do you address risks of bias, particularly in services affecting vulnerable groups such as children, elderly residents, or benefit claimants?
C. Are residents informed when AI has been involved within decisions or communications affecting them? If so, how?
Staff & Culture
A. Has your organization provided training or guidance regarding the usage of AI tools?
B. How have staff concerns around AI, such as job displacement been addressed?
A. Are there any AI tools, pilots or strategies planned for the next 12-24 months? If yes, please provide detail.
Response
Please accept my apologies for the delay in responding.
Tools and Implementation
A. Does your organization utilize any form of Artificial Intelligence or automated systems within its operations?
Answer: No
B. If yes, please list specific tools, programs or platforms in use and identify which service areas they are deployed in. (E.g., social care, housing, customer services).
Answer: Not Applicable
C. Are any artificial intelligence tools being piloted, please provide brief details of its purpose, timeline and evaluation criteria if so.
Answer: Not Applicable
D. Do you have any AI tools specifically used for social care, housing services, bin routes or housing services?
Answer:Not Applicable
Efficiency & Impact
A. Has use of AI boosted efficiency within your organization?
Answer: Not Applicable
B. Has there been any formal or informal measurement of time saved, and efficiency gained because of artificial implementation? If so, please provide the findings.
Answer: Not Applicable
C. Can you identify specific areas where it has worked well?
Answer: Not Applicable
D. How much of the staff within your organization has access to AI tools?
Answer: Not Applicable
Governance & Policy
A. Do you have a formal AI strategy, policy or governance board in place? If so, please provide a copy or a link to it.
Answer: Not Applicable
B. Is a Data Protection Impact Assessment (DPIA) or any similar procedure required before any AI tool is deployed?
Answer: Not Applicable
C. Has an Equality Impact Assessment been completed for any AI tools in use?
Answer: Not Applicable
D. Do you require human oversight for AI-assisted outputs or decisions? Please describe how this is enforced.
Answer: Not Applicable
E. Is there a designated individual or team responsible for AI oversight within your organization?
Answer: Not
Applicable Ethics & Privacy
A. How have ethical risks such as bias, or privacy been addressed in the usage of AI within your organization?
Answer: Not Applicable
B. How do you address risks of bias, particularly in services affecting vulnerable groups such as children, elderly residents, or benefit claimants?
Answer: Not Applicable
C. Are residents informed when AI has been involved within decisions or communications affecting them? If so, how?
Answer: Not Applicable
Staff & Culture
A. Has your organization provided training or guidance regarding the usage of AI tools?
Answer: Not Applicable
B. How have staff concerns around AI, such as job displacement been addressed?
Answer: Not Applicable
Future Plans
A. Are there any AI tools, pilots or strategies planned for the next 12-24 months? If yes, please provide detail.
Answer: Information not held
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Freedom of Information
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