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FOI request (FOIR-820476839)
£150 energy bill support payments
Requested Tue 31 March 2026
Responded Tue 12 May 2026FREEDOM OF INFORMATION ACT (FoIA) REQUEST DATED 31 MARCH 2026
This FoIA request relates to the £150 energy bill support payments (sometimes called a ‘council tax rebate’) issued to Council Tax band A-D households in your area as at 1 April 2022. Further information is here: https://www.gov.uk/government/publications/the-council-tax-rebate-2022-23-billing-authority-guidance/support-for-energy-bills-the-council-tax-rebate-2022-23-billing-authority-guidance
On 2 September 2022, the Department for Levelling Up, Housing & Communities reminded local authorities in England to place any unclaimed “core” £150 payments onto council tax accounts for eligible households. This allowed for payment after the “core” scheme closed. See the section titled “Crediting council tax accounts” here: https://web.archive.org/web/20221116231926/https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1102995/220902_Final_CT_Rebate_CTIL-_next_steps_for_Sept_2022_update.pdf
The questions below only relate to the “core/main” £150 scheme. No information is required concerning the separate “discretionary” schemes.
1) For properties where you are the local council, how many properties have an unclaimed “core” £150 on their council tax account?
2) How many of the properties in “1)” had at least one individual in council tax exemption class N as at 1 April 2022?
3) For properties where you are the local council, how many are recorded as a Home in Multiple Occupation (HMO) for planning purposes but not for council tax purposes?
4) How many of these properties in “3)” have an unclaimed “core” £150 on their council tax account and had at least one individual in council tax exemption class N as at 1 April 2022?
5) What decision(s) has the council made regarding distribution of these unclaimed “core” £150 payments to the eligible 1 April 2022 occupants?
Response
1)
NOTICE OF REFUSAL
The information requested in respect of 1) there are 1829 applied to accounts which would require us to manually check each customer record, this would far exceed the time limit set out by the Information Commissioner therefore under S12 of the Freedom of information Act 2000 provides an exemption from the obligation to comply with a request for information if the estimated costs of complying with that request would exceed the prescribed appropriate limit.
We estimate that the costs of complying with your request would exceed the appropriate limit by a significant amount.
For this reason we feel unable to comply with this part of your request.
However, we have run a report to see how many accounts have exactly £150.00 applied and left in credit. They are 125.
2) Out of the 125 above, there is only 1 that had Class N applied
3) Information not held
4) Information not held
5) Information not held
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Freedom of Information
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