FOI request (FOIR-729745806)

Damp and mould in council owned properties

Requested Wed 09 July 2025
Responded Thu 31 July 2025

1. The number of repair requests submitted by tenants of council owned housing that relate specifically to issues of damp or mould between 1st January 2022 and 1st January 2025. Please provide figures for 2022, 2023, and 2024.

2. The average amount of time taken (in days) between an initial repair request being submitted, relating specifically to issues of damp or mould, and investigation by the council (or council sub-contractors) between 1st January 2022 and 1st January 2025. Please provide figures for 2022, 2023, and 2024.

3. The average amount of time taken (in days) for the council (or council sub-contractors) to complete a repair for damp or mould between 1st January 2022 and 1st January 2025. Please provide figures for 2022, 2023, and 2024.

4. The total number of complaints received by tenants of council owned housing, relating to repairs for damp and mould because repairs have not been completed or repairs have not been completed to a suitable standard.

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Response

Hastings Borough Council completed a large scale voluntary transfer of its housing stock in 1996 and subsequently only has a relatively small residential portfolio which is used for temporary accommodation.

We do not collate data on repair types and have not had any formally recorded complaints relating to damp and mould as outlined above.