FOI request (FOIR-715131824)

Complaints - private rented sector housing

Requested Fri 16 May 2025
Responded Thu 03 July 2025

This FOI is for the attention of the council officers who oversee the private rented sector.

1. The number of complaints received per year by tenants related to private rented sector housing for the following years:

a. 2023/2024

b. 2024/2025

2. The number of complaints received per year by tenants related to social housing for the following years:

a. 2023/2024

b. 2024/2025

3. The number of Housing, Health and Safety Rating System (HHSRS) inspections carried out per year on PRS properties for the following years:

a. 2023/2024

b. 2024/2025

If applicable:

3c. The total number of property licensing (selective and/or additional) inspections carried out per year on PRS properties for the following years:

a. 2023/2024

b. 2024/2025

4. How many improvement notices have been served in relation to Category 1 and/or Category 2 hazards on PRS properties per year for the following years:

a. 2023/2024

b. 2024/2025

If possible, please list the total number of Improvement Notices served exclusively because of category 1 hazards.

5. The total number of formal enforcement notices served: Overcrowding Notices (Housing Act 2004 Part 2) on properties in the PRS for the following years:

a. 2023/2024

b. 2024/2025

6. Please state the year in which your local authority last carried out a Stock Condition Survey.

7. How many housing units in your local authority do you estimate to be in the Private Rented Sector?

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Response

Please accept my apologies for the delay in responding.

1a. 2023/2024 = 280

1b. 2024/2025 = 259

2a. 2023/2024 = 8

2b. 2024/2025 = 7 (Please note we have only recently been able to differentiate between tenure type in order to report on this matter)

3a. 2023/2024 = 76

3b. 2024/2025 = 94

3c. a. 2023/2024 Selective = 0 Additional = 85

3c. b. 2024/2025 Selective = 0 Additional = 54

4a. 2023/2024 = 8

4b. 2024/2025 = 8

5a. 2023/2024 = 0

5b. 2024/2025 = 0

6. 2023

7. The 2023 Stock Conditions surveys shows figures for the size of the private rented sector at 11,501 in 2021.