FOI request (FOIR-650728978)

Economic Development Business Support team

Requested Mon 30 September 2024
Responded Thu 10 October 2024

I am writing to request information regarding the activities of the council's Economic Development/Business Support (ED) team.

1. Does the council have an Economic Development (ED) team that provides business support to local companies?

2. If so, please provide the email address and telephone number of the Economic Development team.

3. If the council does not have an ED team, please provide the contact details of the organisation responsible for offering business support in your council area.

4. Does the ED team use a Customer Relationship Management (CRM) system?

5. If a CRM system is in use, what is the name of the CRM system being used by the ED team?

6. If the ED team does not currently use a CRM system, does the ED team maintain a list of the companies that it supports?

7. And if the list is maintained on a spreadsheet, please share a blank copy of the spreadsheet, including the column headings indicating the information collected (no companies data is required).

8. Additionally, if the information requested is already publicly available, I kindly request detailed guidance on where I can find it. Specifically, please provide instructions on how to locate expenditure on a CRM related to the Economic Development team, including:

9. The name and location of the document or webpage where expenditure data is published.

10. Any specific filters or search terms I should apply to focus on expenditure related to the ED team and their subscription to a CRM.

11. Does the ED team report the number of business support requests that they receive to anyone?

12. And if so, who does the ED team report to (that is, who are the ED team's key stakeholders)?

13. Kindly provide an example copy of the business support activity report the ED team gives its stakeholders.

Response

Hastings Borough Council holds no information in respect of this request.