FOI request (FOIR-574691925)

Insurance Claims Management

Requested Fri 05 January 2024
Responded Thu 11 January 2024

1. Do you use claims management software to manage your insurance claims?

2. If you do not, how do you currently manage your insurance claims?

3. If you do use claims management software, what is the name of the software system you currently use?

4. When is the contract for your current system up for renewal?

5. When did you last carry out a formal tender exercise?

6. What is the total annual cost of the system on an annual basis, over the last 5 years?

Response

Hastings Borough Council does not use claims management software. Insurance claims are managed directly by our insurance company.