FOI request (FOIR-322979155)
Requested Tue 06 April 2021
Responded Thu 10 June 2021
1. How many complaints relating to housing has your organisation received in the past five years (January 2016 to present)? How many of these cases are ongoing? [Please could you provide the data for each year, for example, 2016 'X' number of complaints, 2017 'X' number of complaints.]
2. How many staff members do you have working as part of your complaints resolution team or equivalent team?
3. How many social housing tenants (council house and housing association tenants) does your council have? How many social housing dwellings/properties (council house and housing association dwellings/properties) does your council have?
4. How much money has your organisation spent on housing repairs and maintenance each year for the past five years (Jan 2016-present)? [Please could you provide the data for each year, for example, 2016 'X' number, 2017 'X' number]
My preferred format for this data is CSV format.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.
Please accept my apologies for the delay in responding.
Hastings Borough Council does not own any housing stock. This was transferred to 1066 Housing Association (now Optivo) in 1996 as part of a Large Scale Voluntary Transfer (LSVT).
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