FOI request (FOIR-116567428)

Violence at work (England)

Requested Wed 01 May 2019
Responded  Wed 19 June 2019

I am writing to make a formal request under the Freedom of Information Act 2000.

Please could you provide UNISON with the information requested below:

UNISON - Violence at work FoI 2019 questions

Note: For the purposes of this FoI please use the Health and Safety Executive (HSE) definition of work-related violence (violent incidents) - "Any incident in which a person is abused, threatened or assaulted in circumstances relating to their work"

Part 1 - Your violence at work polices

1. Do you have a policy/policies in place to protect employees from violence at work? (Yes/No)

2. Are these policies built into the commissioning process for organisations delivering outsourced services? (Yes/No)

Part 2 - Violent incidents and monitoring

3. Do you collect data on violent incidents? (Yes/No)

4. If so, how many violent incidents did you record in the following years:

2018/19

2017/18

2016/17

2015/16

Part 3 - Staff training and support

5. Are risk assessments conducted for:

Public facing staff (Yes/No)

Lone working staff (Yes/No)

6. Do staff receive training to ensure they are aware of the appropriate way to deal with threatening situations? (Yes/No)

7. Is advice, support, or counselling available for staff who are victims of violence at work?

Advice (Yes/No)

Support (Yes/No)

Counselling (Yes/No)

Response

Part 1 - Your violence at work polices

1. Yes

2. Yes

Part 2 - Violent incidents and monitoring

3. Yes

4.

2018/19 - 0

2017/18 - 1

2016/17 - 1

2015/16 - 0

Part 3 - Staff training and support

5.

Public facing staff - Yes

Lone working staff - Yes

6. Yes

7.

Advice - Yes

Support - Yes

Counselling - Yes