FOI request (FOI208701)

Please provide documents in relation to your accounts with the account name D293

Requested Thu 25 May 2017
Responded  Thu 25 May 2017

I serve you with Freedom Information Request.please provide documents in relation to your accounts with the account name D293 and make them available to me under this request.

Please note that this information should be provided under this request for HBC accounts named  D293 between 2011 and 2017 inclusive. I look forward to receiving this information.

Response

Please accept my apologies for the delay in responding.

NOTICE OF REFUSAL

The information you have requested would require us to manually retrieve 18,000 documents, estimated at 2.5 minutes per document which totals 750 hours, therefore would exceed the time limit set out by the Information Commissioner therefore under S12 of the Freedom of Information Act 2000 provides an exemption from the obligation to comply with a request for information if the estimated costs of complying with that request would exceed the prescribed appropriate limit.  We estimate that the costs of complying with your request would exceed the appropriate limit by a significant amount.  For this reason we feel unable to comply with this request.