FOI request (FOI204951)

BACS

Requested Tue 31 January 2017
Responded  Tue 31 January 2017

I am writing to you under the Freedom of Information Act 2000 to request the following information from Finance (Accounts Receivable/Payable) and IT (Information Technology):

• Who provides the organisations BACS payments and Direct Debit collection software?

• Please provide a list of your suppliers of the above software.

• How you came to the decision to choose these companies?

• Are these solution(s) hosted on premise or cloud hosted?

• Please provide expenditure on computer software used for Bacs payment processing and Direct Debit collection. For financial years 2014/2015 and 2015/2016.

• When does your current contract(s) with BACs payment and direct debit collection software expire?

• Will this service(s) be tendered and if so where?

• What is the total value of your current BACS payment and Direct Debit collection software contract(s) and over what period?

• With whom does the organisation hold its primary bank account?

• Does the organisation, acting as a Bureau, provide Bacs processing on behalf on any other organisation?

• What payments types does the organisation use? (e.g Bacs (Direct Credit), Direct Debit, Faster Payments, etc.).

• Who is the person responsible for BACS processing and Direct Debit collection software

• Name

• Position

• Telephone Number

• Email

Please provide the information below each question, signifying your response(s) by a change of font or highlighted text, spaced between other questions.

Response

This information is held

•Who provides the organisations BACS payments and Direct Debit collection software? Bottomline Technologies •Please provide a list of your suppliers of the above software Bottomline Technologies •How you came to the decision to choose these companies? Information Not Held •Are these solution(s) hosted on premise or cloud hosted? On premise •Please provide expenditure on computer software used for Bacs payment processing and Direct Debit collection. For financial years 2014/2015 and 2015/2016. 2014-15 £1,420. 2015-16 £1,470 •When does your current contract(s) with BACs payment and direct debit collection software expire? Contract is currently rolling •Will this service(s) be tendered and if so where? No current plans •What is the total value of your current BACS payment and Direct Debit collection software contract(s) and over what period? £1,500 covers 21/02/2016 to 20/02/2017 •With whom does the organisation hold its primary bank account?

Lloyds Plc •Does the organisation, acting as a Bureau, provide Bacs processing on behalf on any other organisation? No •What payments types does the organisation use? (e.g Bacs (Direct Credit), Direct Debit, Faster Payments, etc.). BACS, Faster Payments, CHAPS, Direct Debits •Who is the person responsible for BACS processing and Direct Debit collection software Head of Information Technology 01424 451066