This website uses cookies to give you a better experience. For more information on why we use cookies, please read our cookie policy
Accept cookies
Skip to main content
Hastings Online logo
A-Z
Home | Help | Privacy | Login to My Hastings | Sign in / Register | Jobs Email alerts Hastings council Instagram Hastings council twitter feed Hastings council facebook page
  • My council
  • Freedom of Information
  • Requests and responses by category
    • FOI request (FOI-67419012)

      Income Management and Cash Receipting

      Requested Tue 06 February 2018
      Responded Wed 04 April 2018

      I wish to make a Freedom of Information Request about your Payment Solutions (Income Management and Cash Receipting):

       

      1)      What Income Management solution do you use?

      1. i) Is the solution hosted off site?

      2)      What Card Payment solution do you use for:

      1. i) Internet Payments?
      2. ii) Mediated payments over the phone?

      iii)     Automated telephone payments?

      1. iv) Card Present payments (Chip & Pin)

      3)      Who supplies the solutions in question 2 above?

      4)      Are these solutions hosted off site?

      5)      Are there more than one payment solutions in use in your Authority?

      1. i) If so, how many and who are the supplier(s)

      6)      Approximately how many credit and debit card transactions do you take annually?

      7)      Who provides your Merchant Services?

      8)      Is this provided as part of your Banking contract or by the Card Payment Solution provider?

      9)      Is the Authority PCI-DSS compliant?


      Response

      Please accept my apologies for the delay in responding.

      Q1 - Paye.net Capita

      i) - Yes.

      Q2 -  

      i) Paye.net Capita

      ii) Paye.net Capita

      iii) Paye.net Capita

      iv) Barclays, Lloyds, Worldpay and Paye.net Capita

      Q3 - Barclays, Lloyds, Worldpay and Paye.net Capita

      Q4 - Yes

      Q5 - No, The payment solution is Paye.net Capita

      i) N/A

      Q6 - Approximately, just under 20,000 card transactions annually

      Q7 - Barclays, Lloyds, Worldpay and Capita

      Q8 - Yes - this is provided as part of the banking contract and also through Capita

      Q9 - We use SecurityMetrics to assist us attain PCI-DSS compliance

  • Freedom of Information

    Contact

    Contact us if you have a question about democratic services.


    Comments

    The content on this page is the responsibility of our Democratic Services team.


    Can't find what you're looking for? Try our A - Z

A-Z of services

  • Services beginning with A
  • Services beginning with B
  • Services beginning with C
  • Services beginning with D
  • Services beginning with E
  • Services beginning with F
  • Services beginning with G
  • Services beginning with H
  • Services beginning with J
  • Services beginning with L
  • Services beginning with M
  • Services beginning with N
  • Services beginning with P
  • Services beginning with R
  • Services beginning with S
  • Services beginning with T
  • Services beginning with U
  • Services beginning with V
  • Services beginning with W
  • Hastings Museum and Art Gallery website
  • Visit 1066 Country website
  • Email alerts Hastings council Instagram Hastings council twitter feed Hastings council facebook page

Accessibility statement

Contact us

© 2025 Hastings Borough Council