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  • Requests and responses by category
    • FOI request (FOI-64916162)

      Response time for FOI/EIR requests

      Requested Wed 03 January 2018
      Responded Mon 05 March 2018

       

      I request under the Freedom of Information Act the following information concerning information requests (FOI and EIR) submitted to HBC during the last five years(2017,2016,2015,2014,2013) :

       

      Please provide by year:

       

      1. The number of requests treated under FOI
      2. The number of requests treated under EIR
      3. The number of requests responded to within the statutory 20 days I would also like to know about the range of different response times under 20 working days, as the law requires responses to be prompt, within the 20 working day limit.
      4. The number of requests responded to within 21 to 30 days
      5. The number of requests responded to within 31 to 40 days
      6. The number of requests responded to over 40 days

       

      Within the above categories, I would also like to know the number refused, partially accepted, or wholly accepted.

       

      1. The average response time for requests 8. The median response time for requests

      Response

      Q1 -

      2013 FOI - 606

      2014 FOI - 813

      2015 FOI - 695

      2016 FOI - 796

      2017 FOI - 825

      Q2 -

      2013 EIR - 0

      2014 EIR - 3

      2015 EIR - 0

      2016 EIR - 17

      2017 EIR - 18

      Q3 - 20 days and under

      1-10 days

      2013 - 329

      2014 - 499

      2015 - 435

      2016 - 449

      2017 - 458

      11 - 20 days

      2013 - 212

      2014 - 252

      2015 - 184

      2016 - 234

      2017 - 187

      Q4 - 21-30 days

      2013 - 42

      2014 - 26

      2015 - 27

      2016 - 44

      2017 - 39

      Q5 - 31-40 days

      2013 - 8

      2014 - 17

      2015 - 34

      2016 - 42

      2017 - 61

      Q6 - Over 40 days

      2013 - 5

      2014 - 9

      2015 - 7

      2016 - 25

      2017 - 45

      Within the above categories, I would also like to know the number refused, partially accepted, or wholly accepted.

      2013:

      Information provided - 481

      Refused part - 37

      Refused - 78

      Awaiting clarification - 5

      Withdrawn - 5

      2014:

      Information provided - 577

      Refused part - 84

      Refused - 142

      Awaiting clarification - 8

      Withdrawn - 5

      2015:

      Information provided - 510

      Refused part - 86

      Refused - 91

      Awaiting clarification - 5

      Withdrawn - 3

      2016:

      Information provided - 528

      Refused part - 114

      Refused - 152

      On hold - 3

      Awaiting clarification - 7

      Withdrawn - 9

      2017:

      Information provided - 547

      Refused part - 113

      Refused - 130

      On hold - 18

      Outstanding - 24

      Awaiting clarification -6

      Withdrawn - 5

      Q7 & 8 - Information not held

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